Privacy Policy

Last updated: 10 November 2026

This Privacy Policy explains how Stripy Turtle ("we", "us", "our") collects, uses, and protects your personal information when you use our platform.

1. Information we collect

We collect information you provide directly, such as your name, email address, date of birth, sport preferences, and any content you post (messages, photos, fixtures). We also collect usage data to help us improve the service.

2. How we use your information

• To provide and operate the Stripy Turtle platform
• To match you with relevant sports offers, groups, and venues
• To communicate with you about your account and activity
• To keep the platform safe, including safeguarding protections for younger users

3. Sharing your information

We do not sell your personal information. We may share limited data with venues, teammates, or group administrators where necessary to facilitate bookings and fixtures, and with service providers who help us run the platform (e.g. hosting, payments, messaging).

4. Data retention

We retain your data for as long as your account is active, or as needed to provide our services and comply with legal obligations.

5. Your rights

You can access, update, or request deletion of your personal data at any time from your account settings, or by contacting us.

6. Children and safeguarding

Where child accounts are used, additional safeguarding controls apply, and parents/guardians can manage preferences on their behalf. See our Safeguarding settings for more detail.

7. Contact us

If you have any questions about this Privacy Policy, please contact us.